If you still can’t find your Secret Key, contact 1Password Support. If you’ve lost access to a device, learn how to regenerate your Secret Key. If you don’t have one of those, but you belong to a family or team account, ask a family organizer or team administrator to recover your account.
It protects your account together with your 1Password account password, which only you know.
If you unlock 1Password with your identity provider, you won’t have an Emergency Kit. Click on Accounts on the left hand side, scroll down, and then click Sign-in Options. Hit Windows+i to open the Settings window, or search Settings after clicking the Start button. If you’re part of a team that uses 1Password Business, and you can’t find an Emergency Kit saved on your device, Emergency Kits may be turned off for your team. Remove Your Password in the Settings App The simplest way to remove your password is via the Settings app. If you don’t remember saving your Emergency Kit, look in your Downloads folder for a PDF file named “1Password Emergency Kit”. You can find your Secret Key and Setup Code in your Emergency Kit, which may be saved on the device you used to create your 1Password account. Find your Secret Key in your Emergency Kit To make sure you can always access your account, set up the 1Password apps and download your Emergency Kit. You won’t be able to find your Secret Key in Safari unless you sign in to your 1Password account at least once every 7 days.
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